Business Process: 3.3.6.1 Establish Landlord Agreement - Manage Premises
Sibling Processes: 3.3.2.1 Start Premise Based Service, 3.3.2.3 Stop Premise Based Service, 3.3.2.2 Start Non-Premise Based Service, 3.3.2.4 Stop Non-Premise Based Service, 3.3.6.2 Start Premise Based Service for Landlord - Tenant, 3.3.6.3 Stop Premise Based Service for Landlord - Tenant
This process describes establishing and associating the Landlord with Premise based service when a landlord is responsible for the property between tenants, or when the Service is transferring from tenant to tenant.
When a landlord is associated with a property and would like to have service reverted when a tenant moves out, a contract called a Landlord Agreement is established in the system. The Landlord can indicate preferences for each type of service provided at the property. The landlord can choose to have seasonal preferences. It is possible some services may not revert at all depending on the landlord's preferences.
Based on configured business rules the system uses the information defined on landlord agreement to create a Service Agreement(s) for the landlord when service for an existing tenant is stopped.
This process also describes how organizations can make use of Premise Management functionality to assist with large multi unit properties. If configured, Premise Management functionality can facilitate grouping of Premises together under a defined single premise called a Parent Premise. It can provide for a single view of properties for a landlord, including status of service. Premise Management functionality provides the ability to change landlord or service status for a group of premises at the same time in one transaction.